FAQ's

 

1. How soon will my order be processed?
We guarantee that all orders are processed and dispatched within 24 hours of being placed.

2. Will the packaging be discreet?
Yes, absolutely. All orders are shipped in plain, discreet packaging with no identifying markings, apart from your delivery address and the required postage.
Your name or the contents of your order will not appear on your credit or debit card statement.

3. Will I receive the DVD artwork?
No. We do not include the DVD artwork as most of our customers prefer greater discretion. This also helps us keep our costs down, allowing us to offer competitive prices. If you would like the original DVD artwork included with your order, simply let us know and we will be happy to include it.

4. What if my order is damaged?
All orders are carefully checked before they are dispatched. If your order is damaged in transit, simply return it to us and we will send you a replacement.

5. What if an item is out of stock?
We maintain high stock levels, and all products displayed on our website are in stock and ready for dispatch. We therefore guarantee that every order placed is available for immediate processing.

6. What payment methods do you accept?
We accept secure payments through Stripe, one of the world's leading payment providers. Stripe uses the highest level of encryption to keep your payment details safe. We accept: Visa, Mastercard, Maestro, American Express and Solo.

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